Refund policy

REFUNDS

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We have a 14 day returns policy. If 14 days have passed since the date of purchase, unfortunately we are unable to offer you any refunds or exchanges.

To be eligible for a return, the item must be undamaged and in the same condition that you received it. It must also be in its original packaging.

For return purposes, we require a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.

In some cases only partial refunds are granted (if applicable):
* Article with obvious signs of use
* Any item that is not in its original state, is damaged or has parts missing for reasons unrelated to our error.
* Any item returned more than 14 days after delivery
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to acknowledge receipt of the item. We will also let you know if your refund request has been approved or denied.
If your request is approved, your refund will be processed and a credit will automatically be applied to your card or original payment method, within a number of days.

Late or outstanding refunds (if applicable)
If you still haven't received a refund, first double-check your bank account.
Then contact your credit card company; it may take some time before the refund is formally posted.
Then contact your bank. There is often some processing time for posting a refund.
If you have already followed these steps and still have not received your refund, write to us at the following address: unmythteam@gmail.com.
Sale items (if applicable)
Only full priced items can be refunded. Unfortunately, no refunds are possible for sale items.


To make a return, send the product to the following address: Via delle conchiglie n:6 80059 Torre del Greco NA Italy.

The shipping costs for returning the item will be at your expense. Shipping costs are non-refundable. If you receive a refund, return shipping costs will not be included in the refund.

Depending on the country you live in, the delivery time for the replacement product may vary.

If you need to ship an item over €75, consider using a trackable shipping service or insuring the shipment. We do not guarantee that we will receive the returned item.